Yellowstone Watch, Inc. Full Service Rolex Watch Repair

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Call On Us When You Run Out Of Time!

Call On Us When You Run Out Of Time!™

Specializing in Rolex Watch Repair

Full Service Mechanical Watch Repair and Quartz Watch Repair.

ROLEX WATCH REPAIR

Prices in effect September 2011:

Services For Your Rolex Watch.

Yellowstone Watch, Inc. (YWI) is your professional source for Rolex Watch Repair Service. Our certified master watchmakers have highly specialized experience in servicing Rolex watches. The watchmakers have the proper tools according to Rolex to service your Rolex watch.

Your satisfaction is our goal.

WHAT YOU SHOULD KNOW ABOUT "AUTHORIZED" ROLEX SERVICE:

Many years ago Rolex had set up a program that allowed watchmakers working for authorized Rolex retail jewelers to take a course at their facility and become 'Authorized Rolex Repair Centers' as long as the watchmaker stayed at that jeweler. A short while back Rolex decided this wasn't good for them anymore. So they discontinued this program. Since then there are NO authorized Rolex repair facilities except Rolex itself.

Anyone claiming to be 'Authorized Rolex' is not being honest with you. They may have the skills required to service your watch but they are not 'Authorized' by Rolex.

We use genuine Rolex parts. Many watchmakers can't.

Generic Rolex parts may void your warranty.

ROLEX ESTIMATES:

Mechanical and Quartz:

An estimate for your Rolex watch is $60 per watch to cover time and return shipping with $800 insurance.

If you decide to have your watch repaired the full estimate fee will be credited to the final invoice.

If you would like additional insurance on your watch just let us know.

Be sure to insure it properly and be sure to state the amount of insurance you want for return shipping.

NO estimates of any kind will be given unless we have the opportunity to examine the watch.

If you want your Rolex watch repaired properly you need to send it in to have your watch inspected.

We get asked frequently if a certain part such as a sapphire crystal is available for a Rolex watch.

In order for us to answer this question we need to know the case number. Rolex case numbers are on the inside of the case back. On some of their watches the case numbers are on the case between the lugs at the 12 o'clock postion of the case. Which means the band has to be removed to find the number.

As far as a sapphire crystal goes. If your watch came with one originally it can have one installed. If it did not come with a sapphire crystal it might be able to have one installed but it would be an after market sapphire crystal. If your Rolex came with a sapphire crystal, a genuine sapphire crystal will be available for it.

ROLEX MECHANICAL WATCH REPAIR SERVICE:

Complete Overhaul:

The Rolex 'Complete Overhaul Service' using Genuine parts starts at $650 + parts. The steps listed below are performed.

Complete disassembly and inspection

The watch, band and clasp are initially inspected for external signs of damage, excessive wear or other visible problems.
The case is opened and inspected for visible damage or wear.
The movement is removed from the case, disassembled for cleaning and all parts are inspected as they are removed: gears, jewels, pinions, etc.

Ultrasonically clean rinse and dry all parts

All parts of the movement, case and band are put through a seperate multi-step, propietary cleaning process to remove all oils, corrosion, metal dust or other contaminants.

New Mainspring is installed

As parts of the movement are reassembled, a new, genuine Rolex mainspring is installed to insure proper operation of the watch.

Lubricate

During the assembly, the primary pivot points and jewels of the movement are oiled by Rolex manufacturer recommended procedure.

Regulation, Initial

The movement is then "regulated, meaning that it's timing is measured using the most accurate and latest horological timing instruments. A Witchi Watch Expert II is used to time your watch at YWI.

Case and Band Cleaning

After further inspection of the opened case, band and clasp for wear, both are cleaned chemically and ultrasonically.

Case and Band refinishing

The metal surfaces of the band and case are polished and/or refinished to return the case and band to a "like new" original condition.

Case Tube

A new genuine Rolex case tube is installed.

Spring Bars

New stainless steel spring bars are installed in the watch band.

Crystal

A new genuine Rolex crystal is installed in the case. Cost is additional.

Reassembly

The movement, case and band are reassembled and inspected at each stage for fit and precision.

Gaskets

A complete set of new Rolex back case, crown and tube gaskets are installed and assembly is completed.

Regulation, final

The assembled watch is subjected to final timing and pressure tests to insure that the accuracy and water-proofing of the watch is as good as when the watch was new.

OTHER ROLEX WATCH REPAIR SERVICES:

Quartz Tune-up:

A tune-up consists of a new 5 year battery, chemically and unltrasonically clean the case and band, replace the case back gasket, clean and lubricate the movement, seal the stem and crown.

The battery is guaranteed to last for 5 years under normal use and all other work is guaranteed for 1 year.

Price starts at $109.95 + shipping.

NOTE:

This service does not guarantee water resistance.

5 year battery replacement:

The battery is replaced with our 5 year guaranteed battery. No other service is performed.

The battery is guaranteed to last for 5 years under normal use.

Price is $54.95 + shipping.

NOTE:

This service does not guarantee water resistance or anything other than the battery.

1 year battery replacement:

The battery is replaced with our 1 year guaranteed battery. No other service is performed.

The battery is guaranteed to last for 1 year under normal use.

Price is $39.95 + shipping.

NOTE:

This service does not guarantee water resistance or anything other than the battery.

Water Resistance:

Water resistance is NOT permanent.

Most people are under the impression that water resistance on their watch is permanent. This is not true.

If it has been a year or more since your watch was tested for water resistance IT IS TIME. Don't wait for the water to get inside. Make sure it won't. This service is very inexpensive compared to a repair on a water damaged watch.

Why only 1 year?

Because after about a year with temperature fluctuations and other enviromental conditions the watch is subjected to during this 1 year period of time the seals can deteriorate and dry out. When this happens, no matter how tight your case back or crown is screwed down, water can get inside.

This is a good service to have performed when your crystal is replaced or any other time your watch is opened. Especially if you plan on going to the beach or diving.

When doing a water resistance service on your watch all seals and gaskets are replaced.

Genuine Rolex parts will be used.

This service is guaranteed for 1 year under normal use. Subjecting the watch to conditions other than what is stated in our guarantee will void the warranty. You will receive a written guarantee for the water resistance.

Crystal Replacement (plastic and sapphire):

Sapphire crystals are harder and very scratch resistant. Which means longer crystal life and a better looking watch for a longer period of time.

A good service to have performed with a crystal replacement is to have your watch sealed for water resistance. Please see above.

Genuine Rolex Crystals and gaskets will be used unless you ask for the generic equivalent.

Watch Bands:

Genuine Rolex Watch Bands are available or you can choose from after market Suede, Calf, Oilskin, Leather, Lizard, Crocodile, Aligator and Metal Bands.

We can supply Genuine bands for your watch. We need the model number of the watch and the numbers from your band.

Watch Batteries:

We use only the best batteries available. All sizes on hand and fresh. We rotate our battery inventory every couple of months so they are all as fresh as possible.

Crown and/or stem replacement:

Genuine Rolex Crowns and Stems are used. If your watch corwn does not screw down or does not seal the crown and possibly case tube need replacing. If the crown has leaked it is possible the stem needs replacing as well.

Hand Replacement:

Need new hands? Is the luminosity no longer working on your watch hands?

If the luminosity on your hands has quit working we can reapply the luminous material and they will look original and glow just like new. or we can replace them with genuine Rolex hands.

Part Replacement:

Any part in a mechanical or quartz watch can be replaced by itself as long as it does not require a new mating part(s) as well. For instance a stem can be replaced without any other parts as long as all the other parts are in good working order. If other parts are needed then in order for the one part you request to be installed the others will also need replacing.

Restoration:

Have a watch that's in a bad way? Whether it's old or not. We can completely restore it for you.

If you don't find what you are looking for on our site please contact us. Yellowstone Watch, Inc. is a full service watch repair center. We do it all! Even the things others won't do, can't do or claim can't be done.

Just because it isn't listed here does not mean we don't do it.

Just because someone claiming to repair watches says the parts aren't available or it isn't repairable doesn't mean they are telling the whole story.